Terms & Conditions
Terms & Conditions
Conditions of Use: GENEBIO SYSTEMS provides products exclusively for research purposes and in vitro use only. Products are not suitable for administration to humans or animals. Certain applications of GENEBIO SYSTEMS products are covered by patents issued to parties other than GENEBIO SYSTEMS and applicable in certain countries. Because purchase of these products does not include a license to perform any of these patented applications, users of these products may be required to obtain a license depending upon the particular application and country in which the products are used
Terms:
Upon approval, terms of payment are net 30 days unless otherwise agreed with your institution. We accept payment by check, credit card, or electronically. Shipping charges will be added to the invoice. All prices are subject to change without notice.
Shipping Instructions:
We ship via Canada Post, Purolator Express, FedEx Ground, or United Parcel Service (UPS), another common carrier unless otherwise requested.
International buyers please note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer’s responsibility. We will try our best to reduce the risk of the custom duties.
Return of Materials:
Customers should contact customer service order@genebiosystems.com as soon as possible before returning any product. Unauthorized returns are not accepted. A 15% restocking charge may be applied to returns on correctly filled orders of non-defective product. Non-defective products may only be returned if they are in new condition with no markings on the packaging. Items older than 30 days after order date, may be subject to review. Return transportation must be prepaid in every case.
Claims for Damage in Transit:
Call us as soon as the damage is discovered. Keep all of the original packaging material until the damage claim is resolved.
Liability:
Our products are intended for use in the laboratory only. Data on products in this catalog and website is correct and reliable to the best of our knowledge. Under no circumstances will GeneBio Systems, Inc. be liable for consequential damages arising from the use of its products. GeneBio Systems, Inc. is liable exclusively and restrictively to replacing defective products.
LIMITATION OF LIABILITY: GENEBIO SYSTEMS’ LIABILITY SHALL BE LIMITED TO THE PURCHASE PRICE PAID BY THE CUSTOMER FOR THE GENEBIO SYSTEMS PRODUCT(S) AND SERVICES ON THE RELEVANT ORDER OR PURCHASE AGREEMENT. EXCEPT AS PROHIBITED BY LAW, IN NO EVENT SHALL GENEBIO SYSTEMS BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR LOST PROFITS, LOSS OF DATA, OR FOR ANY OTHER CLAIM, EXPENSE, LIABILITY OR LOSS ARISING FROM ANY SALE OF PRODUCTS AND SERVICES.
Warranty:
GeneBio Systems, Inc. warrants its products to be free of defects in material and workmanship. We will replace or repair defective products at no cost to you within the stated warranty period